Keeping you informed - about all things ex-pat

Why do I need Travel Insurance?

Mr. Todd (name changed for identity purposes) popped into our Javea office after seeing our advert in the Euro Weekly News. He was planning a trip abroad to see family, he has pre-existing medical conditions, and feels that Travel Insurance is an unnecessary additional expense to the cost of a trip.

Emma, our Insurance Specialist discussed Mr. Todd’s concerns at great length. She was able to establish his personal circumstances, give him the best possible option, and explain how there are very real financial risks of travelling without the cover of insurance, especially having pre-existing medical conditions.

Emma provided a list of reasons why Travel Insurance is important:

  • You may need to cancel or shorten your
    trip due to the illness or injury of yourself or
    a loved one.
  • You may need emergency medical treatment
    whilst abroad, which may result in the need
    for medical repatriation
  • Accident causing injury or death would result
    in significant legal costs
  • Your outward or return journey could be
    seriously delayed
  • You may need to abandon your trip if you
    were involved in an accident or emergency
    en-route to your departure point.
  • You may have an accident or sudden illness
    during your trip.

Mr. Todd felt Emma held his hand every step of the way, from his quotation, filling in the forms, making the payment, to making sure that he had all the policy information and contact details to hand, should something unexpected happen and he needs to make a claim.

Mr. Todd´s Testimonial

“It is very rare to meet someone as organized and calm as Emma. She helped guide me through the whole process and made it so easy, especially when she knew how against taking out a Travel Insurance policy I was.

She tackled everything with a level head and advised the best option for me. I wouldn´t hesitate to recommend Emma and Golden Leaves to anyone.”

If you have any enquiries or would like any assistance in this matter, please call Emma on 966 493 082, or email:

info@goldenleavesinternational.com and she will be able to talk you through the item and advise what is the best option for your circumstances.

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

Keeping you informed - about all things ex-pat

Euroweekly News interview Golden Leaves

We recently had the opportunity to meet with Emma Quantrill – Golden Leaves International Operations Director.

Emma pointed out while the company is well known for Funeral Plans and the support, removing the burden of arranging a funeral for grieving loved ones at what can be a very difficult and upsetting time.

What you may not be aware of, is the company also offers additional Expat Services to all Expatriates living in Spain.

In addition to Funeral Plans, Golden Leaves also offer Health Insurance, General Insurances, Legal Services, NIE/Residencia Assistance, Wealth Management and Currency Exchange, which makes Golden Leaves International a one stop shop for all your expatriate needs, while offering a friendly, professional and knowledgeable service to their customers.

They will guide you through every step of the way from arranging quotes and appointments, answering any questions, making a claim, which we all know can be a very stressful situation.

Private Health Insurance

We spoke with Private Health Insurance Specialist Victoria, she explains how the Health Insurance policies that Golden Leaves offer are very comprehensive and good value for money.

They also offer a lot of benefits like, having no co-payments, use English speaking doctors at some of the top hospitals in Spain, do not have waiting lists, covers emergency travel care abroad and includes annual check-ups, dental cover, multi policy discounts, ambulance and emergency cover.

Victoria is always on hand and happy to help each client through every aspect of Private Health Insurance. For example, if you are applying for a Health Policy to assist in obtaining your Residencia, Victoria will book the appointment for you, fill in the forms and advise you on all the documentation required. She always goes the extra mile!

Victoria ‘s Client says: “I have been very pleased with the Private Health Insurance that Golden Leaves provided for me. Victoria talked me through everything and answered all my questions promptly. Since I have taken out the insurance, I have had continued help from Victoria if needed. No hesitation in recommending Health Insurance with Golden Leaves.”

General Insurance

General Insurance Specialist, Emma was also on hand to give us a little insight in to their General Insurances. Golden Leaves offer a wide range of General Insurance products such as Travel, Car, Home Marine and Business Insurance.

A few tips from Emma in her experience in General Insurance…

If you Plan to travel:

Not many people are aware once you are legal resident in Spain, then you do not have automatic free and unlimited access to the NHS, when you travel to the U.K.

You can get a Spanish EHIC, but this gives very limited cover compared to their Travel Insurance policy, which gives up to €10 million cover for medical. Up to €5,000 for travel cancellations and should the worst happen, all their policies include repatriation of the deceased and companion on the trip.

The Travel policies will cover up to 60 days on an annual multi trip policy and up to 180 days on a single trip policy.

Home cover

Whether it be your own residential home, a property you rent out short or long term or even if you are a tenant, Golden Leaves can offer a building and contents policy to insure your property, as well as coverage for high-value items outside the home.

They also offer a policy for Communities and Community Associations.

Emma added, “It is important to be open with your insurers, as there are factors that could affect the policy and indeed whether you will continue to be insured if you do not do this, e.g. you must let the insurers know if you are going to let your property out on a short or long term basis.”

Emma also noted that in December the policies allow an additional 10% cover to for any Christmas shopping, 25% free of charge on contents for valuables, bicycle and golf equipment are covered all risk in Spain only.

Car

Golden Leaves can provide competitive Car Insurance and they currently insure cars registered in Spain, UK, Gibraltar and Portugal. Emma highlighted that they will accept No Claims Bonuses (NCB) from previous policies, even if the bonus was not earned in Spain and how they can offer protection for your NCB. Other benefits of taking insurance with Golden Leaves is they also offer age discounts and there is an option to restrict named drivers, which could, potentially, lower your annual premium further and in turn, save you money!

Emma’s clients say: “From the first time I spoke with Emma, I felt I was talking to someone who actually cared about making sure I had the right product with the right cover at the right price. Emma had time to listen to me and I felt safe in taking out insurance with her. She worked hard to obtain the very best prices for me & beat my previous insurer (the one using a big red phone) by miles for better cover. So now all my insurance. For the house, cars & scooter is all in one place with Emma and Golden Leaves. I have one contact for claims, renewals and queries, that I have complete 100% confidence & trust in.”

Additionally, Golden Leaves have been awarded an internationally recognized business excellence accreditation.

This demonstrates Golden Leaves commitment to comply with strict regulations, while providing both the highest levels of service, compassion, support and security to its customers.

If you would like to find out more, please do contact Victoria, Emma & The Golden Leaves Team on 966 493 082 or alternatively email info@goldenleavesinternational.com and we will be happy to help.

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

Keeping you informed - about all things ex-pat

Emma MacPherson staff interview

Glimpse had a chance to sit down with Emma Macpherson and find out more about her life in Spain, what it is like working for Golden Leaves and what it was like finding and organizing her General Insurance.

What made you decide to move to Spain? And, have you always lived in the same area?

Yes. I have lived in the same town of Gata in Alicante, and I wanted a better lifestyle for my children to grow up and live in. I feel I made the right choice in moving here and really enjoy the life which I have built here.

How long have you been living in Spain? And, what do you enjoy most about living here?

I have lived in Spain for 6 years. The culture here is amazing, and the town I live in, is very family orientated and everyone looks after each other. We are all one big community and it is such a nice feeling to feel accepted as one of the natives.

Did you come up against any obstacles while settling into your new life? Is there anything you would have done differently?

I have been extremely lucky to have met mum’s in the children’s new school, who helped me with a lot of things. Would I do anything differently? not at all, it is all part of the learning experience of coming to a new country and finding your way.

What made you decide to work for Golden Leaves International and how long have you been working for the company?

I got in touch with Golden Leaves as I heard they had a great reputation and were a good stable company to work for. I have been working here for over 2 years now, and I do not regret applying for a position as it is one of the best decisions I have made.

What is your job role within the company?

I am the General Insurance Specialist and deal with all Insurances from Home, Travel, Car and Marine. I deal with quotes, enquiries and claims.

What do you enjoy most about your job and working for Golden Leaves?

I enjoy working with our clients and making sure to give them the best possible premiums with the best cover available. I also really enjoy being part of a team, we all complement each other and work well as a unit. It makes coming to work every day enjoyable.

When you first moved to Spain, how did you know who to use for General Insurance? And, did you find it a struggle to find an English-speaking company?

When I bought my first car, I was unsure who to turn to as my new friends were all Spanish, I wanted a policy that was all in English, so I could understand it all. I ended up turning to Facebook groups for recommendations of the best company to contact.

What do you like to do in your free time away from the office?

In my free time I love having days out with my partner and children. We love being involved in the local fiestas and being part of the community. There is always so much going on that we need more hours in the day.

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

Keeping you informed - about all things ex-pat

Car Insurance in Spain

Mr. & Mrs. Davies (name changed for identity purposes) came into the Javea office to speak with Emma for Car Insurance. They were in the process of relocating to Spain and were wanting to find out if it is possible to obtain insurance on a UK plated car in Spain.

After a near miss with their car upon their arrival in Spain, they realized how important it was to put the correct cover into place.

Mr. & Mrs. Davies were pleasantly surprised by the fact that not only could they have competitive cover for their UK plated car, but the fact their no- claims bonus is protected is another huge benefit.

Emma provided a list of further benefits;

  • Instant cover available
  • Increased excess discounts
  • Up to 70% no- claims discount
  • Receive up to €20,000 personal injury benefit for the policy-holder

Mr. & Mrs. Davies Testimonial

“We were relocating to Spain and the idea was to bring our UK plated car with us, but we hadn´t really considered finding insurance in Spain which would cover UK plated cars. We had a near miss (we weren´t to blame) and we were strongly advised to find a company who would insure UK plated cars as this scenario could have been much worse. Golden Leaves International were recommended to us by our neighbours and we were thrilled to have such great service from Emma. She really knows her stuff and made everything feel like a breeze. We are so happy to have guidance and support by Emma and her friendly team, that we will be taking our Home Insurance with them and we will be definitely using their other expat services too.”

If you have any enquiries, would like any assistance in this matter, please call Emma on 966 493 082, or email:

info@goldenleavesinternational.com and she will be able to talk you through the item and advise what the best option for your circumstances is.

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

Keeping you informed - about all things ex-pat

Annette and Golden Leaves Community Activity

Golden Leaves International are proud to sponsor MABS 20th Anniversary Hog Roast on Saturday 21st September at Font Santa Park, Moraira.

We will be in attendance and on hand at our Golden Leaves stand for all Expat Services, along with holding a charity raffle 1 euro entry fee to be in with a chance to win a 100 euros voucher.

All proceeds raised from the raffle will be donated to charity.

For tickets or more information, please call into our Javea office and speak with Victoria.

Avenida De La Pla 123-125, Edificio Caribe, Local 1, Javea 03730, Alicante.

 

Golden Leaves International presented to the Royal British Legion in Orihuela Costa

 

 

 

 

 

 

 

 

 

 

Golden Leaves International Sponsors Tennis Calpe

Golden Leaves are very pleased to have raised 200 euros in aid of MABS Spain at a local fundraising event.

 

Golden Leaves continue their support of the Royal British Legion by giving a presentation to the

La Val D´Albaida branch.

A big thank you to Ted Tuvey and the branch members for their hospitality

 

 

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

Keeping you informed - about all things ex-pat

Affiliate Development Program

Annette Bowen has been working hard on the business to business side for Golden Leaves and has also been involved in several charity events within the community, while spreading further awareness about the company along the way.

What is it like being heavily involved within the community and hosting events?  And, what do you enjoy most about it?

It’s a privilege to meet such inspirational people that give up their spare time and help others. Local events are a great way to bring communities closer together.  Whether it’s to raise funds for a worthy cause, bring about positive change in their area, celebrate something special or simply get to know your neighbours, a community event will help rally the masses.

How are you finding the response from the community, are they finding it informative and helpful to have you on hand?

The response has been very positive, the demographic here is that sadly many people have experienced the loss of a loved one, friend or neighbour and know what problems can occur, therefore they are keen to hear that Golden Leaves can help alleviate some of their concerns.

Your main role is working on business to business level with companies participating in the Affiliate Development Program, how are finding your relationships with them?

The affiliates are pleased to have one contact dedicated to their needs. They also see the value of having Funeral Plans as part of the portfolio.

What do you enjoy most about your job role?

I am very lucky to travel and meet many new people, I am enjoying the challenge of increasing the business by developing new areas.

What upcoming events should we look out for?

Golden Leaves will be sponsoring the MABs Hog Roast on September 21st, we have a Royal British Legion talk on September 13th in Torrevieja.  A wellness seminar to be held in Valencia in October and we are just waiting for the date to be confirmed. Plus, many other events are to be finalized both here in Spain and Portugal.

If you are interested in our involvement/sponsorship of your group or charity, please contact Annette on:

info@goldenleavesinternational.com

Any more Questions?
We’re here to help

If you would like more detailed information about all of your options, use the contact form on this page. Alternatively, phone us on the following numbers:

Call us FREE on 0800 85 44 48 (UK) 8000 98 309 (SPAIN) or +44 208 684 34 64 if calling from anywhere else outside the UK

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